1. Acceptance of Master Subscription Agreement
By registering for an account, accessing, or subscribing to the Lezore software-as-a-service platform ("Service"), provided by Lezore Technologies Private Limited ("Lezore", "Company", "we", "us", or "our"), you ("Contractor", "Customer", "You") agree to be legally bound by these Terms of Service.
If you are entering into this agreement on behalf of a construction enterprise, Pre-Engineered Building (PEB) contractor firm, EPC enterprise, partnership, or limited liability company, you warrant that you possess full corporate and legal authority to bind said entity.
2. SaaS License Grant & Scope of Use
Subject to timely payment of applicable subscription fees and continuous adherence to these Terms, Lezore grants you a non-exclusive, non-transferable, revocable, non-sublicensable subscription license to access our cloud-based workforce management tools, offline-capable progressive web application (PWA), advance ledgers, and automated payroll rollup engine during your active subscription term.
- Permitted Use: The Service is intended exclusively for your organization's internal workforce, attendance, and project site payroll management.
- Service Availability: We target a 99.9% monthly cloud availability SLA, excluding announced scheduled maintenance or force majeure events.
- Account Safeguards: You are strictly responsible for preserving the confidentiality of supervisor and admin credentials.
3. Contractor Labour Law Compliance & Statutory Status
Lezore operates strictly as a software computation and record-keeping platform. Lezore is not an employer, manpower supplier, labour thekedar, staffing agency, or statutory payroll custodian.
The Contractor remains exclusively and independently liable for compliance with all applicable Central and State labor regulations, including but not limited to the Minimum Wages Act, 1948, Payment of Wages Act, 1936, Contract Labour (Regulation and Abolition) Act, 1970, Building and Other Construction Workers (BOCW) Act, 1996, Employees' Provident Funds & Miscellaneous Provisions Act, 1952, and Employees' State Insurance Act, 1948.
The Contractor is solely responsible for ensuring that wage rates, shift hours, overtime calculations, statutory deductions, and advance limits configured within the platform adhere to all jurisdictional labor guidelines.
4. Contractor Statutory Indemnification
You agree to defend, indemnify, and hold harmless Lezore Technologies Private Limited, its founders, directors, officers, employees, and affiliates against any and all claims, regulatory inquiries, fines, penalties, damages, liabilities, or legal expenses (including reasonable attorney fees) arising from:
- Any alleged violation of Central or State labor, minimum wage, or contractor registration statutes by your organization.
- Wage disputes, wrongful deduction claims, or on-site labor disputes between your organization and your workers/subcontractors.
- Inaccurate or unauthorized workforce data entered into the platform by your administrators or site supervisors.
5. Subscription Billing, Upgrades & Taxes (GST)
Subscription plans (Starter, Pro, Enterprise) are billed on a recurring monthly or annual basis. Quotas for active workers, project sites, and supervisor seats are enforced in accordance with your chosen tier.
- Currency & Taxes: All fees are stated in Indian Rupees (INR) and are subject to Goods and Services Tax (GST @ 18%). Full tax invoices with your registered GSTIN for Input Tax Credit (ITC) are automatically generated upon charge.
- Payment Gateways: Payments are processed securely via RBI-authorized payment aggregators (Razorpay / Cashfree).
6. Limitation of Liability & Damage Cap
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE INDIAN LAW, IN NO EVENT SHALL LABOURX TECHNOLOGIES PRIVATE LIMITED, ITS DIRECTORS, EMPLOYEES, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING LOSS OF PROFITS, DATA CORRUPTION, WORK STOPPAGE, PROJECT DELAYS, PENALTIES, OR BUSINESS INTERRUPTION) ARISING OUT OF OR IN CONNECTION WITH YOUR USE OR INABILITY TO USE THE SERVICE.
IN ALL CIRCUMSTANCES, THE MAXIMUM AGGREGATE LIABILITY OF LABOURX ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL BE STRICTLY LIMITED AND CAPPED AT THE TOTAL SUBSCRIPTION FEES ACTUALLY PAID BY YOU TO LABOURX IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR ₹10,000 INR (WHICHEVER IS LOWER).
7. Disclaimer of Warranties (AS-IS Platform)
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. LABOURX EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
The automated calculations, Form XIX registers, and PDF summaries generated by Lezore do not constitute formal legal advice, chartered accountancy certifications, or statutory government filings.
8. Intellectual Property & Customer Data Ownership
Our IP: Lezore Technologies Private Limited retains all right, title, and interest in and to the Service, source code, user interfaces, branding, algorithms, and documentation.
Your Data: You retain 100% ownership of all proprietary contractor workforce master data, attendance entries, and financial ledgers uploaded to your account.
9. Account Suspension & Termination
You may terminate your subscription at any time via Settings > Billing. We reserve the right to suspend or terminate access immediately without prior notice if we detect material breach of these Terms, unauthorized security probing, or failure to pay subscription dues after a 7-day grace notice.
10. Governing Law, Dispute Resolution & Arbitration
These Terms shall be governed by and construed in accordance with the substantive laws of the Republic of India, without regard to conflict of law principles.
Any dispute, controversy, or claim arising out of or relating to this contract, including the formation, breach, or validity thereof, shall be referred to and finally resolved by binding arbitration under the Arbitration and Conciliation Act, 1996. The arbitration shall be conducted by a sole arbitrator mutually appointed by the parties, seated in New Delhi / Gurugram NCR, India, and conducted in the English language.
Subject to arbitration, the courts of competent jurisdiction in New Delhi, India shall possess exclusive jurisdiction.